Privacy Policy — 7bd Gaming Platform

1 Who We Are

7bd is an online gaming platform operating at 7bd.live, offering casino games, live dealer tables, slot titles, and promotional offers to registered players. When this Privacy Policy refers to "7bd", "we", "us", or "our", it means the 7bd platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the 7bd website, mobile app, and any related services. It covers data collected during account registration, during gameplay, during payment processing, and through your general use of the platform.

2 Data We Collect

7bd collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party service providers such as payment processors and identity verification agencies.

3 How We Use Your Data

7bd uses your personal data only for legitimate operational purposes. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main purposes for which 7bd processes your personal data are:

• Account Management: To create, maintain, and operate your 7bd account, including processing your login, managing your balance, and recording your transaction history.
• Identity Verification (KYC): To verify your identity and age in compliance with our obligations to prevent underage gambling and financial crime. KYC checks may be conducted at registration or at any point during your use of the platform.
• Payment Processing: To process your deposits and withdrawals via bKash and Nagad, and to maintain accurate financial records of all transactions on your account.
• Customer Support: To respond to your queries, resolve complaints, and provide assistance when you contact the 7bd support team.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Responsible Gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyse usage patterns and technical performance data to improve the 7bd platform, fix bugs, and develop new features.
• Marketing Communications: To send you promotional offers and updates about 7bd — only where you have given your consent to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

7bd processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract Performance: Processing that is necessary to operate your 7bd account and deliver the services you have signed up for — including account management, payment processing, and customer support.
• Legal Obligation: Processing that is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and tax reporting.
• Legitimate Interests: Processing that is necessary for 7bd's legitimate business interests, including fraud prevention, platform security, and improving the quality of our services — provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, such as sending marketing communications. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

7bd does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Processors: bKash and Nagad receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
• Identity Verification Providers: Third-party KYC agencies may receive your identity documents and personal details to verify your identity and age. These providers are contractually bound to use your data only for verification purposes.
• Fraud Prevention Services: 7bd may share data with fraud detection and prevention services to identify and block fraudulent activity on the platform.
• Legal and Regulatory Authorities: 7bd may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of 7bd, its players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7bd's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

6 Cookies and Tracking

7bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit the 7bd website.

The types of cookies used by 7bd include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalised experience on the 7bd platform.
• Analytics Cookies: Collect anonymised data about how players use the platform — which pages are visited most, how long sessions last, and where players encounter errors. This data helps 7bd improve the platform.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and suspicious betting behaviour.

7 Data Retention

7bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required by applicable law. The specific retention periods that apply to different categories of data are:

• Account Data: Retained for the duration of your account and for a minimum of five years after account closure, in accordance with anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five years from the date of the transaction, as required by financial regulations.
• KYC Documents: Retained for a minimum of five years after the end of the business relationship, as required by applicable law.
• Support Communications: Retained for three years from the date of the last communication, unless a longer period is required for an ongoing dispute or legal matter.
• Technical and Usage Data: Retained for up to two years from collection, after which it is anonymised or deleted.
• Marketing Consent Records: Retained for as long as you remain opted in, and for one year after you withdraw consent.

When personal data is no longer required, 7bd securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Your Privacy Rights

As a 7bd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 7bd support team at [email protected]. We will respond to all valid requests within 30 days.

9 Data Security

7bd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7bd platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls that limit access to personal data to authorised personnel with a legitimate operational need.
• Comprehensive audit logging of all access to personal data, reviewed regularly by the 7bd security team.
• Regular independent security audits and penetration testing of the 7bd platform.
• 24/7 monitoring of the platform for suspicious activity, intrusion attempts, and data breaches.
• Secure data disposal procedures for data that is no longer required.

While 7bd implements robust security measures, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 7bd account and never share your login credentials with anyone.

10 Children's Privacy

The 7bd platform is strictly for adults aged 18 and over. 7bd does not knowingly collect personal data from anyone under the age of 18. Age verification checks are conducted during registration and may be repeated at any time during your use of the platform.

If 7bd becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered an account at 7bd, please contact the support team at [email protected] immediately.

11 Changes to This Privacy Policy

7bd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your personal data is used, 7bd will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 7bd platform after the publication of an updated Privacy Policy constitutes your acknowledgement of the changes.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7bd handles your personal data, the support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Platform: 7bd.live
• Support Hours: 24/7, including public holidays

Data rights requests — including access requests, erasure requests, and objections to processing — should be submitted by email to [email protected] with the subject line "Data Rights Request". Please include your registered account name and a description of your request. 7bd will acknowledge receipt within 3 business days and respond in full within 30 days.