Got Questions About 7bd?
We Have the Answers.

Yes. A valid Bangladeshi phone number is required to register on 7bd. Your number is used to secure your account and process payments through bKash and Nagad. You will receive a one-time verification code during registration to confirm your number is active and belongs to you.

Yes. You must be 18 years of age or older to register and play on 7bd. This is a strict requirement and applies to all players regardless of the game or bet size. 7bd takes age verification seriously as part of its responsible gaming commitment. If you are under 18, please do not attempt to register.

Go to the login page and tap "Forgot Password." Enter the phone number linked to your account and you will receive a reset code via SMS. Enter the code, set a new password, and you are back in. If you do not receive the SMS within a few minutes, contact support at [email protected].

No. Each player is allowed one account only. Creating multiple accounts is a violation of 7bd's terms and conditions and may result in all accounts being suspended and balances forfeited. If you have trouble accessing your existing account, contact support rather than creating a new one.

Log in to your 7bd account and go to the Account Settings section. From there you can update your display name, email address, and notification preferences. To change your registered phone number, contact support directly at [email protected] as this requires identity confirmation.

7bd accepts deposits via bKash and Nagad — the two most widely used mobile payment platforms in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT) with no currency conversion fees. Both methods are available 24 hours a day, 7 days a week.

The minimum deposit on 7bd is ৳500. There is no maximum deposit limit for standard accounts, though very large deposits may require additional verification as part of 7bd's security procedures. The ৳500 minimum applies to all payment methods including bKash and Nagad.

Deposits via bKash and Nagad are credited to your 7bd account instantly in most cases. If your deposit does not appear within 5 minutes, check that the transaction was completed successfully on your bKash or Nagad app. If the payment went through but your balance has not updated, contact support with your transaction reference number.

Yes. 7bd does not store your bKash or Nagad PIN or full account credentials. All payment processing is handled directly through the official bKash and Nagad payment gateways using encrypted connections. 7bd never asks for your mobile banking password — if anyone claiming to be 7bd support asks for this, do not share it and report it immediately.

First, check your bKash or Nagad app to confirm whether the money was deducted from your mobile wallet. If it was deducted but your 7bd balance did not update, note the transaction ID and contact support at [email protected] with the details. If the payment was not deducted, simply try the deposit again — failed transactions do not result in any charge.

Log in to your 7bd account, go to the Withdraw section, enter the amount you want to withdraw, and select bKash or Nagad as your payout method. Make sure the mobile number you enter matches the one registered to your 7bd account. Withdrawals are processed to the same payment method you used to deposit.

Most 7bd withdrawals are processed within 1 to 24 hours. Standard withdrawals during business hours are typically completed within a few hours. Withdrawals submitted late at night or during peak periods may take slightly longer. You will receive a notification once your withdrawal has been sent to your bKash or Nagad account.

Yes. The minimum withdrawal amount on 7bd is ৳500. This applies to all withdrawal methods. There is no fee charged by 7bd for standard withdrawals, though your mobile banking provider may apply their own transaction charges — check your bKash or Nagad fee schedule for details.

Withdrawals can be delayed if there is an active bonus wagering requirement on your account that has not yet been met, if your account requires additional verification, or if there is a high volume of withdrawal requests being processed. If your withdrawal has been pending for more than 24 hours, contact support at [email protected] with your withdrawal reference number.

No download is required to play 7bd games. All games run directly in your mobile or desktop browser. If you prefer a dedicated app experience, the 7bd app is available as a free download from 7bd.live/app — but it is entirely optional. The browser version and the app offer the same full game library.

All 7bd games are designed to work on mobile first. Fortune Mouse, Teen Patti, and Supermarket Spree are particularly well-suited to short mobile sessions because of their fast round times and simple controls. Ice and Fire and Ultra Treasure also perform excellently on mobile with smooth animations even on mid-range Android devices.

RTP stands for Return to Player. It is the percentage of total money wagered on a game that is paid back to players over time. For example, a game with 96.8% RTP returns ৳96.80 for every ৳100 wagered on average across all players and sessions. RTP is a long-term statistical measure — it does not guarantee results in any single session — but it is a useful guide when choosing which 7bd game to play.

Yes. All games on 7bd use a certified random number generator (RNG) to determine outcomes. Every spin, card draw, and game result is genuinely random and cannot be predicted or manipulated. The RTP figures shown on each game page are accurate and independently verified. 7bd does not adjust game outcomes based on your bet size, account history, or any other factor.

Fortune Mouse and Teen Patti are the most beginner-friendly games on 7bd. Fortune Mouse has simple 3x3 mechanics with a high hit frequency, so you see results often and can learn the game without long dry spells. Teen Patti uses rules that most players in Bangladesh are already familiar with from the traditional card game. Both are great starting points before exploring higher-volatility titles like Ultra Treasure or Drill That Gold.

7bd adds new games to the library on a regular basis. New arrivals are highlighted with a "New" badge on the game card so you can spot them easily. Check the Games page regularly to see the latest additions. The current library includes over 50 titles across slots, card games, and treasure-themed games.

New players who register and make their first deposit on 7bd are automatically eligible for the welcome bonus. The bonus is credited to your account without needing to enter a code or contact support. The welcome bonus gives you extra funds to explore the game library before committing more of your own money. Full terms and conditions for the welcome bonus are available in the promotions section of your account.

A wagering requirement is the number of times you need to play through a bonus amount before you can withdraw it as real money. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place ৳5,000 in total bets using that bonus before it converts to withdrawable cash. Wagering requirements are standard across all online gaming platforms and are clearly stated in each bonus's terms.

Yes. 7bd runs regular promotions for existing players including reload bonuses, game-specific free spin events, and seasonal offers. Promotions are announced in the promotions section of your account and via SMS notifications if you have opted in. Check your account regularly so you do not miss out on active offers.

Bonuses may not be credited if your deposit did not meet the minimum qualifying amount, if the promotion has expired, or if your account already claimed the same offer previously. If you believe you qualify for a bonus that has not appeared in your account, contact support at [email protected] with your account details and the name of the promotion.

Yes. You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — this cooling-off period is intentional and designed to protect you. Reducing a limit takes effect immediately. Visit the Responsible Gaming page for full details.

7bd offers a cool-off feature that lets you pause your account for a set period — 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in, deposit, or play. The feature is available in your account settings and activates immediately. If you need a longer break, the self-exclusion option is also available and can be set for up to 12 months.

Self-exclusion is a tool that permanently or temporarily blocks access to your 7bd account. Once activated, you cannot log in, deposit, or play for the duration of the exclusion period. Self-exclusion can be set for 1 month, 3 months, 6 months, 12 months, or permanently. It activates immediately and cannot be reversed during the exclusion period. This tool is available to any player who feels their gaming is becoming a problem.

The 7bd app is available as a free download from 7bd.live/app. The app is an APK file for Android devices. Download it directly from the 7bd website — do not download from third-party sources as these may contain modified or unsafe versions of the app.

Download the APK file from 7bd.live/app. Before installing, go to your phone's Settings, then Security or Privacy, and enable "Install from Unknown Sources" or "Allow from this source." Open the downloaded APK file and follow the on-screen prompts to complete installation. The process takes under a minute on most Android devices.

The 7bd app is currently available for Android only. iPhone users can access the full 7bd game library through the mobile browser on Safari or Chrome — the browser version is fully optimised for iOS and offers the same games and features as the Android app. No functionality is lost by using the browser on an iPhone.